How to make UX Content more accessible?

For a KLS team, words are our tools and armor, challenges and solutions. We have harnessed their energy and can offer plenty of advice on how to use them in a more impactful way.

Let’s talk about implementing inclusive language in your content.

Today, inclusivity encompasses much more than just being politically correct. It creates an engaging and accessible environment where everyone feels respected.

In a nutshell, inclusive language operates a vocabulary that reflects diversity, equality, and accessibility. Compare the following examples of non-inclusive words vs. inclusive ones:

 

NON-INCLUSIVE	INCLUSIVE
Chairman	Chairperson
Manpower	Workforce
Hi guys	Hi everyone
Wheelchair bound	Wheelchair user
Disabled person	Person with a disability
whitelist and blacklist	allow list and deny/block list
Stand/Please be seated	Please remain in your place / Please take your place

Realizing the tremendous power of effective communication, we at KLS believe that small language changes can make a big difference.

Companies that embrace inclusive language can significantly improve UX, consumer engagement, brand loyalty, and overall user delight. Furthermore, greater accessibility increases their market reach, reinforces lead generation, and ultimately drives profits. Finally, the inclusive approach helps maintain the reputation of a socially committed brand.

With a compelling knowledge of all linguistic intricacies, KLS can aid you in implementing inclusive practices in your UX content.